
IN ASSOCIATION WITH
THE INSTITUTE FOR ESTATE AGENTS

IT’S A FACT- SERVICES RENDERED BY ESTATE AGENTS ARE GOVERNED BY THE CPA
There were many that were still arguing for the possibility of Estate Agents not being governed by the Consumer Protection Act (CPA). However, after attending the Complete Compliance Seminar, I think all doubts regarding this matter have diminished and the only thing left is to ensure that all services rendered by estate agents are in compliance with the CPA.
With presentations by:
- Dianne Brock and Annette Evans – The Institute for Estate Agents;
- Solly Molefe – Home Ownership Education;
- Buyile Nopote – A representative from the Western Cape Consumer Protector’s Office;
- Aubrey Mathope – A representative from the National Consumer Commission (NCC) – Custodians of the CPA;
- Stefan Le Roux – Legal Compliance for the Consumer
- Meyer de Waal- Complete Compliance using the Property Transaction Kit (PTK)
All experts within their respective fields, there is no doubt that all attendees, including various attorneys, estate agents and representatives from various bodies all left ‘being the wiser’.
Some interesting information from the seminar:
- “To ensure that your property transaction is in compliance with the CPA, we recommend using the PTK.”
INSTITUTE FOR ESTATE AGENTS
- “There are about 54% of declined bond applications every year. We need to focus on these declined bond applications as this is where business lies- we need to recycle buyers, rehabilitate them so as to get them into positions where they are able to get loans.”
SOLLY MOLEFE OF HOME OWNERSHIP EDUCATION
- A juristic person/entity is a consumer in terms of the CPA and is therefore subject to same, when its annual turnover is below R 2 million.”
AUBREY MATHOPE A REPRESENTATIVE FROM THE NATIONAL CONSUMER COMMISSION
- “The CPA applies to transactions between the following:
- Property developer – a consumer;
- An individual – a consumer (in the ordinary course of business);
- An individual – estate agent – consumer (in the ordinary course of business);
But it is not applicable to a once-off transaction between:
- An individual – estate agent – consumer”
- However, the CPA is applicable to the services rendered by the estate agents.
AUBREY MATHOPE A REPRESENTATIVE FROM THE NATIONAL CONSUMER COMMISSION
- “A recent court judgment provided that in determining whether a transaction was conducted within the ordinary course of business, one has to look at whether the underlying contract is used within the ordinary course of business within that specific industry.”
STEFAN LE ROUX- LEGAL COMPLIANCE FOR THE CONSUMER
Please take note that all the presentations from the seminar are available on the Property Transaction Kit (PTK) website:
http://www.propertytransactionkit.co.za/