FLISP – How to improve your client services

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It is a great injustice that first-time home buyers, especially those from lower income groups are unaware of the subsidies that are available to them and receive little to no assistance in accessing these funds.

This seminar will show you how to stand out in the conveyancing world and stand up for your client – in fact how to improve your customer service. You change your client’s life by reducing their home loan and helping them to buy their own home for the first time.

Conveyancers’ gripe:

FLISP just means more tedious work for me and my secretaries.

It doesn’t have to if you don’t have to do the paperwork. FLISP Assist (a service provided by MDW Inc. Attorneys) can handle the application on your clients’ behalf. In this seminar the director himself will tell you all about it.

A little something extra

The conveyancing secretary or the firm that collaborates in the process receives R200 in commission for each successful application. (Ts&Cs apply)

Who should register for and attend this seminar?

  • Transfer attorneys
  • Bond registration attorneys
  • Conveyancing secretaries and paralegals

Conveyancing secretaries are often the first point of contact for clients and the people who guide first-time buyers through the process. The secretary’s role is to bring FLISP to the client’s attention, screen the client for qualification by asking a few simple questions, compile the necessary documents for the application, and put the client in touch with the team from MDW Inc. But they cannot do this without their conveyancer’s buy-in. That is why we encourage both conveyancers and secretaries to attend this seminar.

The following questions, amongst others, will be addressed

  • What is FLISP and how does it work?
  • What are the requirements for a client to qualify for FLISP?
  • What can a FLISP subsidy be used for? Ex. as a deposit, to reduce the home loan amount, or to pay transfer and bond
  • What service does MDW provide?
  • What form does the process take when my firm collaborates with MDW ?
  • Will collaboration with MDW minimise the delays that FLISP applications cause when registering transactions?
  • What benefits does this collaboration hold for my firm and what does MDW get out of the deal?
  • How can the FLISP assistance that my firm provides improve my relationship with my property developer clients and estate agents?

Click here to register

Presenter: Meyer de Waal

Meyer de Waal is a practicing attorney and director of MDW Inc. He has headed multiple initiatives over the years to assist communities with housing projects. He has a legal and conveyancing background and his inspiration to start Rent2buy, My Budget Fitness, Consumer Housing Education, mobile2budget, and My Bond Fitness came from his company’s participation in raising funds and subsequently constructing houses in the Mfuleni township project. This led to ground-breaking home ownership education programmes for the employees of African Bank and a home ownership education programme for a tenant base of almost 13 000 Just Property tenants. The challenges that these potential homeowners had to overcome in order to acquire their homes, as well as to establish and maintain a track record, planted the seed that resulted in Meyer finding a creative solution. To meet these challenges Meyer co-created FLISP Assist – a service that provides assistance to home-buyers in providing them with access to government housing subsidies.

This article is a general information sheet and should not be used or relied on as legal or other professional advice. No liability can be accepted for any errors or omissions nor for any loss or damage arising from reliance upon any information herein. Always contact your legal adviser for specific and detailed advice. Errors and omissions excepted (E&OE) 

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